Help Center

The Help Center is designed to help you use our online store and learn a little more about Ray and Terry's Longevity Products. You can browse the topics below for answers to some commonly asked questions and view our policies online.

Frequently Asked Questions
Contact Us
»	Email Us
»	Toll Free Number
»	Customer Feedback
»	How do I contact you?
Order Status
»	How do I cancel an order?
»	My order never arrived, what do I do?
»	How do I correct an error on my order?
»	How do I check the status of my order?
Ordering
»	How do I order?
»	Is the ordering process secure?
»	What guarantees do you have?
»	What payment methods do you accept?
»	Can I track my order online?
»	What about taxes?
»	How can I remove an item?
»	When will my order arrive?
»	How do I add items to my cart?
»	How do I check out?
Payment Options
»	What are my payment options?
»	Can I have multiple billing addresses?
»	When will my credit card be charged?
»	How will charges appear on my card?
Promotion Codes
»	How do I use a promotion code?
Registration
»	How do I update my personal information?
»	Can I place orders without registering?
»	What are the benefits of registering?
»	I forgot my password, what do I do?
Return Policies
»	How do I return an item?
»	What are your general return policies?
»	How long will the return process take?
»	What if I received an incorrect item?
Shipping Information
»	When will I receive my order?
»	How are shipping rates calculated?
»	What standard shipping do you offer?
»	What is a default shipping address?
»	When should I insure my package?
»	How do I change my shipping address?
»	Do you ship internationally?
»	Can I expedite a shipment?
»	Can I have multiple shipping addresses?
»	International Shipping Restrictions
Terms of Use
»	Copyright
Manufacturing
»	Medical Information and Advice
»	Quality Assurance

Privacy and Security
Your Privacy
»	Details of our Privacy Policy
»	Opt-In, Opt-Out
»	Our policy for Children under 13
»	Use of Cookies
»	Non-Disclosure of Customer Information
»	Medical Information and Advice
Your Security
»	Questions about our Security Policies?

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